Wednesday, April 19, 2023
North America

Hotel Brands See Guest Satisfaction Boost

  • Upper upscale hotels, the property types most associated with business travel, are well represented in the U.S. development pipeline.
  • According to the American Customer Satisfaction Index Travel Study 2022-2023, satisfaction across all four industries measured, airlines, hotels, car rentals, and online travel agencies, is up.
  • STR reported US lodging data for the week ended 4/15. US hotel RevPAR was up 8.6% year over year.

The DJIA was down 80, Nasdaq was up 4, the S&P 500 was flat and the 10-year treasury yield was up .03 to 3.60%, yet another truly mixed session. Lodging stocks were mostly lower but modestly so. VCSA traded down to yet another all-time low. Upper upscale hotels, the property types most associated with business travel, are well represented in the U.S. development […]