Thursday, August 24, 2023
Short-Term Rental Report

When Hosts Grudgingly Serve as Quasi-Travel Insurance

  • Short-term rental refund policies during crises spark debates as platforms sometimes mandate refunds, impacting hosts’ income.
  • Lack of travel insurance by U.S. travelers puts hosts at a disadvantage. Experts argue platforms should promote insurance and share responsibility.
  • Opinions differ on treating short-term rentals like hotels regarding insurance. Some emphasize flexibility, others host autonomy. Online travel agencies’ influence is criticized.

Few issues are as divisive among short-term rental hosts, property managers, online travel agencies and guests as refund policies following hurricanes, wildfires, and pandemics. The issue will only get more heated as the earth does likewise. Consider what recently happened in Maui when Airbnb and Vrbo overrode hosts refund policies, and mandated that guests get […]